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Customer Service for Health and Social Care Settings NCFE/CACHE Level 2 Certificate (Distance Learning and Online Course)

Why study this course?

This online course will enable you to gain additional skills and a qualification without disrupting your day-to-day life. You will have access to specialist support from dedicated tutors throughout the programme.

What will I study?

During this course you will develop an awareness of customer service in heallth and social care. You will understand how to communicate effectively in a health and social care setting, understand the needs of customers who access health and social care services and understand teamwork in health and social care settings.

How will I be assessed?

You will be provided with a resource pack with assessment booklets to complete. There is also an option to study this course online via our bespoke e-learning portal.

Are there any additional costs?

Please note that an administration charge of £100 will be charged if learners do not complete the course within the allocated 16 weeks.