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Apprenticeship Success at The Falcon Hotel


falcon-news-itemJames Torbell is the Manager of The Falcon Hotel in Uppingham. Having completed his apprenticeship in Hospitality Supervision and Leadership 12 years ago, he is now an advocate of apprenticeships and how they can really benefit both the apprentice and the employer.

Over the past 14 months, James has developed a strong link with Tresham College of Further and Higher Education for his staff training and development; and as a result has four employees currently working through apprenticeships.

James talked to us about his experiences and why he values apprenticeships so highly.

Why did you decide to take the apprenticeship route?

I left sixth form half way through my A levels and started an apprenticeship at Don Paddy’s brasserie for Beaver Inn’s Ltd, which I really enjoyed. I didn’t necessarily see it as a career at the time, but it made sense to add to my CV and continue my education whilst I could. My apprenticeship also gave me the chance to gain a number of useful qualifications, such as food hygiene and licensee certificates, which have been needed throughout my career.

What are the benefits of employing an apprentice?

We are benefitting from the college training that is provided to the apprentices, because they are bringing modern ways of thinking and new ideas back to the workplace, and that helps us to evaluate our own practice and adapt as necessary.

Putting employees through apprenticeships, or any other form of training, is also another way of making sure that we retain staff and add value to the business. Quite often in the hospitality industry staff will join us with a view that the job may be temporary, but after developing their skills through training, many go on to have long-term careers and work their way up into senior positions.

How have you found working with Tresham as your training provider?

It’s worked really well. I’ve had the chance to visit the Corby campus and been given a tour of everything that’s offered there, from the catering in the restaurant to construction and car mechanics. We have a wide range of job roles here, from catering and front of house to HR and site maintenance, so there are courses at Tresham that can benefit many of our staff.

How have Tresham helped with your recruitment needs?

Tresham helped us find a strong candidate to fill a catering position. He will be working through his apprenticeship over the next year and then we hope to take him on permanently when he has completed. We’re enjoying having someone who is young and enthusiastic as part of the team, and he is doing very well and enjoying learning in an industry environment as well as benefitting from the training at college.

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